The things people ask before they say yes.

No. Plenty of people already know their front desk is the problem and just want it fixed — that is a Flowgrid install, 18 days, done. The first look is for when you are not sure where the money is going, or you suspect it is somewhere else entirely — and it costs you nothing to find out.

The consulting first look is free — one to two weeks, no fee. After that, the two-month audit and any Flowgrid install are quoted per business. You get the number in writing after a free call, before you commit to anything.

Your setup fee is refunded in full. Not prorated, not credited against next month — refunded.

Tell us and we fix it or we stop. There is no multi-year lock-in on the monthly, and on consulting the first look costs nothing and you can stop the full audit after month one and pay half.

Then that is what the report says, and you have saved yourself a far more expensive mistake. We would rather write that than sell you something that does not move a number. It has happened and it will happen again.

You do. It is yours to execute in-house, hand to your own developers, or shop to another vendor. We do not hold it hostage and there is nothing in it that only we can build.

Because the moment our fee depends on what we recommend, the recommendation stops being honest. We advise, you decide, and if you want us to build the front desk piece we quote that separately as Flowgrid.

It replaces the part of their job nobody enjoys — chasing no-shows, retyping bookings, asking for reviews, answering the same question at 11pm. Your team ends up doing the part guests actually remember.

In your existing systems. We connect to what you already run rather than migrating you onto something new, we sign whatever agreement your lawyer wants, and your data is never used to train anything.

Flowgrid was built for front desks — clinics, restaurants, gyms, salons, hotels. The consulting is not limited to any industry. The method does not care what you sell.